Shipping & Privacy Policy


AUSTRALIAN DELIVERIES

Shipping within Australia is free for orders over $100.

For orders under $100, Australian shoppers will be charged a flat delivery fee of $10.00 (AUD) for postage, handling and insurance.

Orders received by 1pm EST (Business Days) will be processed on the same day whenever possible. If we can’t dispatch your order within 2 days due to unavailability, we will contact you so that we can make alternative arrangements or, if you prefer, give you a refund.

We will email a confirmation upon a dispatch of your order. Australian shoppers should allow between 2-3 days for delivery. However many customers will receive their order overnight.

ORDER CONFIRMATION

Once your order has been placed we will automatically email your confirmation that the order has been received successfully.

DISPATCH CONFIRMATION

We will send you an email to confirm dispatch.

ORDER CONFIRMATION

Once your order has been placed we will automatically email your confirmation that the order has been received successfully.

DISPATCH CONFIRMATION

We will send you an email to confirm dispatch.

ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is an acceptance and confirmation of your order.

Unless you cancel your order, acceptance of your order and completion of the contract between you and Team Passion Projects Pty Ltd will be completed when we email you to confirm the goods have been dispatched and have been handed over to the designated delivery carrier.

INTERNATIONAL DELIVERIES

We ship internationally from Australia daily at a flat rate of A$25.00.

Orders received by 1 PM EST (Business Days) will be processed on the same day whenever possible. If we can’t dispatch your order within 2 days due to unavailability, we will contact you so that we can make alternative arrangements or, if you prefer, give you a refund. We will email a confirmation upon a dispatch of your order.

International order delivery times will be dependent upon the destination and the customs handling for that country. Generally, if we are shipping to countries other than Australia please allow a maximum of 21 days to be safe, however we find that deliveries are generally around 5-7 days from order. This time is for ‘pack and track’ delivery.

ORDER CONFIRMATION

Once your order has been placed we will automatically email your confirmation that the order has been received successfully.

DISPATCH CONFIRMATION

We will send you an email to confirm dispatch.

ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is an acceptance and confirmation of your order.

Unless you cancel your order, acceptance of your order and completion of the contract between you and Team Passion Projects Pty Ltd will be completed when we email you to confirm the goods have been dispatched and have been handed over to the designated delivery carrier.

PRICING POLICY

Prices shown on our Australian website are in Australian Dollars (A$) and are all inclusive of GST. Prices are subject to change, effective immediately upon site posting. This is inclusive of any other form of customer notification.

REFUNDS & RETURNS

We are here to help you. If for any reason you are unhappy with your order when you receive it, please help us do the best possible job by letting us know why the product is not to your liking via emailing us. Please return the order in original packaging for a replacement or refund.

Contact us at info@passionprojects.com.au

PAYMENT SECURITY

We provide secure online shopping using your Visa, MasterCard, and American Express powered by a fully compliant  STRIPE secure payment gateway. If you prefer, you can use the security provided by third party payment providers PayPal.

PRIVACY POLICY

Passion Projects {allyouneedislove} Pty Ltd is committed to providing you with the best possible customer service experience, and adheres to the Privacy Act 1988 (Australia).

Collection of your personal information

You may enter this site without giving your details, however like every E-store you will need to offer your personal details for shipping purposes. This may include but not limited to a unique username and password. We respect your privacy and do not share your details with any person or company. The collection of customer information is for internal use only. Our STRIPE payment gateway handles all credit card information which is done on their secure server so we do not collect any of this information at all.

COPYRIGHT & TRADEMARKS

Marks indicated on this website are registered trademarks of Passion Projects {allyouneedislove} Pty Ltd or its affiliates, in Australia and other countries.

This website and its custom appearance and design look, and all of its visual text & content, information, text, photographs, image rights, sounds, music, video, audio or button icons and all intellectual property rights contained therein, including and without limitation, all trademarks, logos, designs, graphics, button icons and graphics, data compilations and software, and the compilation and organization of the design elements thereof (collectively the “text & content”), are owned by, and is the property of Passion Projects {allyouneedislove} Pty Ltd, or in some cases, our affiliates or partnering companies (including companies sponsored by Passion Projects {allyouneedislove} Pty Ltd. All other trademarks not owned by Passion Projects {allyouneedislove} Pty Ltd that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Passion Projects {allyouneedislove} Pty Ltd.

These intellectual property rights are protected by Australian and International laws, including laws governing copyright and trademarks. Your use of the text & content of this site and your full access therein indicates your understanding that grants no rights to you with respect to any other intellectual property (covering copyright, designs, and trademarks) or material rights relating to the text & content or any portion of the Site. This includes Passion Projects {allyouneedislove} Pty Ltd Software and all HTML and all coding contained in this Site. You are permitted to use the text & content only as expressly authorized by Passion Projects {allyouneedislove} Pty Ltd and any access, reproduction, redistribution, duplication, copying, selling, modifying or otherwise exploiting, of the above listed content, in whole or in part, for any purpose without our express consent is prohibited.

DISCLAIMER

Whilst we love and welcome all visitors to our website, the use of this site must come with the usual disclaimers.

Your access to this website is subject to all applicable Australian laws (as we are registered in New South Wales, Australia). By accessing and browsing the website, you accept, without limitation or qualification, our detailed ‘Terms and Conditions of Use’ as set out here.

This website, or any portion of this website, is only intended for reference. It does not offer permission for any commercial use (inclusive of any downloading, copying, reproducing, duplicating, selling, reselling, or otherwise, of information or account information) of the website and contents therein, unless the written consent of Passion Projects {allyouneedislove} Pty Ltd has been sought and granted in writing.

INTENDED USE

By placing an order with Passion Projects {allyouneedislove} Pty Ltd you agree to use the products or services only for their intended purpose. If you use the products or services for any other purpose you will assume full responsibility for any loss or damage arising out of this use.

TERMS & CONDITIONS OF USE

UPDATED 28 Jul 2017

All products linked to this website, are not intended nor recommended to diagnose, treat, cure, or prevent any disease. It is not the intent of the company to offer products that replace a patient’s required medical or nutritional relationship with a health care professional. Individuals must contact their physician or health care professional for advice about supplements should they have specific questions concerning them. The information presented on this website is intended for educational purposes only.

The company, Passion Projects {allyouneedislove} Pty Ltd, assumes no responsibility for the use or misuse of any information on this website.

Continuous research and learning regarding personal health care protocol is recommended to each and every individual, including basing all decisions firstly on an active relationship with a health care professional. The company endeavours to be as accurate as possible when describing products and services on the Site, however Passion Projects {allyouneedislove}  Pty Ltd and all associated companies, disclaim any responsibility or liability for any errors or omissions in the text and content of this website.

In addition, it is not warranted by the company that the text and content of this website is complete, up to date or free of inaccuracies. In addition, all information on this website can be subject to change or alteration, without notice and at any time, including business terms and conditions and products depicted. It is recommended therefore that you familiarize yourself with the detail of the website every time that you use the site as it may be different to your last visit.

Your use of this website indicates your understanding and agreement to such terms.